CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers’ experience.
The pandemic impacted their traditional operations, but Make-A-Wish Foundation transitioned to remote work quickly. With the technology tools to communicate with wish families, work remotely, support IT needs, and direct as much money as possible to grant wishes, the organization is focused on its mission of creating life-changing wish experiences for children with critical illnesses. Learn how they did it by accessing this article. #MicrosoftTeams
On its three year anniversary, Microsoft Teams is still always investing in experiences to make it easier for teams to communicate and collaborate. Read this article on latest features and tech solutions to build the best online meeting experience for your organization!
Organizations across the globe are using #MicrosoftTeams to transform the way they work. Access this article by Jared Spataro, Corporate Vice President for Microsoft 365, to learn more about Teams capabilities—many with a tie to meetings. Contact Sound Power Solutions’ #managedservices team for more information.
With Microsoft 365 Enterprise and Power BI, retailers stay on the pulse of market conditions and trends to make faster, better decisions in the channel. Watch this video to see how it helps Fruit of the Loom get a leg up.
Mercy Housing’s charitable mission of transforming lives through affordable housing is being upheld, even with social distancing requirements from the pandemic. Mercy Housing is able to continue supporting the communities it serves while still keeping everyone safe using #MicrosoftTeams. Access this customer story to learn how, and contact Sound Power Solutions’ #managedservices team for more information.
Implementing #AI can mean different things for different industries. This short video explains how Toyota Material Handling partnered with #Microsoft to create autonomous forklifts to help around warehouses.
More and more businesses implement #AI technology, but some see greater successes than others. To scale and make the most of AI technology, organizations must adopt a holistic approach and rewire from within. This thought leadership piece details core practices for adapting to #AI. Read on:
Tired of crouching over the coffee table to get your work done? Just because you work from home doesn’t mean you can’t have a nice home office. No matter how small your living space is, you can create a productive workspace. See how one millennial did it in her small London-area house. With a little creative thinking, you can do it too! #WFA #remotework
Ford Motor Company is taking advantage of empty office to reconfigure the building to a more flexible workspace. The automotive…
