Safer workplaces for frontline workers

The Power Platform Return-to-the-Workplace solution was designed to help employers prepare to return to in-person operations safely by providing safety tools for facility managers, self-service health and safety tools for employees, and case management tools for health and safety leaders. Learn more in this video to help your staff #returntowork.

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Empowering the Frontline Workforce: Forbes Insights

Organizations that empower their Frontline Workers and include them in digital transformation are 3Xs more likely to see faster growth, greater customer satisfaction, increased productivity, more innovation, and better communications. Unfortunately, many companies aren’t including this workforce. Learn why that’s a problem and what you can do for your own company to ensure growth. Read this report from Forbes Insights and Microsoft.

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Make-A-Wish Foundation finds efficiency during the COVID-19 pandemic—and beyond

The pandemic impacted their traditional operations, but Make-A-Wish Foundation transitioned to remote work quickly. With the technology tools to communicate with wish families, work remotely, support IT needs, and direct as much money as possible to grant wishes, the organization is focused on its mission of creating life-changing wish experiences for children with critical illnesses. Learn how they did it by accessing this article. #MicrosoftTeams

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Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers’ experience.

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The Role of AI and People Analytics in Developing the Leaders of Tomorrow

More than 40% of corporations say that new hires “lack the soft skills to perform at a high level in a professional environment.” Investing in AI is investing in your employees’ success and happiness. This article from Forbes reveals the ways #Microsoft AI can improve employee performance and engagement so new hires can become tomorrow’s leaders.

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