Who’s thriving vs just surviving in your hybrid work environment? Check out the infographic for answers, and DM us to see how @Microsoft can help make sure your entire organization is thriving. RT to start a conversation.

Here’s an important question to ponder at your organization: who’s thriving and just surviving in your hybrid work environment? Check out the infographic from insight. Consider sharing your thoughts in the comments and get in touch to have a Microsoft hybrid work expert from Sound Power Solutions show you how to set up a successful and productive hybrid work environment.

Continue Reading →

Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers’ experience.

Continue Reading →

Make-A-Wish Foundation finds efficiency during the COVID-19 pandemic—and beyond

The pandemic impacted their traditional operations, but Make-A-Wish Foundation transitioned to remote work quickly. With the technology tools to communicate with wish families, work remotely, support IT needs, and direct as much money as possible to grant wishes, the organization is focused on its mission of creating life-changing wish experiences for children with critical illnesses. Learn how they did it by accessing this article. #MicrosoftTeams

Continue Reading →

Mercy Housing keeps residents safe at home using Microsoft Teams

Mercy Housing’s charitable mission of transforming lives through affordable housing is being upheld, even with social distancing requirements from the pandemic. Mercy Housing is able to continue supporting the communities it serves while still keeping everyone safe using #MicrosoftTeams. Access this customer story to learn how, and contact Sound Power Solutions’ #managedservices team for more information.

Continue Reading →